Q: If I need a higher resolution scan is there an original transparency?
A: Yes we have both digital images and original transparencies but not all images have a transparency.

Q: What file sizes are available?
A: Images come in a broad range of file sizes, we offer "up to 80mb" as our file sizes.

Q: How will I receive the images ordered?
A: Files are delivered via FTP

Q: What If I cannot retrieve the images from an FTP site?
A: If you would like the image delivered on disc there is an additional shipping and burning charge for the CD and delivery.

Q: Are images with people in them model released?
A: Our images are primarily Model Released but pay attention to the file info on the comp page for images that clearly state they are not Model Released.

Q: Do I have to be a registered user to view images?
A: You do not have to register to view images on our site but you must be a registered user to get pricing and to order images.

Q: How do I become a registered user?
A: Registration is simple. You can click here to register.

Q: If I do not find the exact image I am looking for is there an offline library?
A:Yes we generally do not charge a research fee for this service but we will need to charge for comp scanning and or Hi Res scanning, as well as the usage fee.

Q: Can we hire a photographer to shoot a specific image?
A: Yes, you may contact us directly and we will tailor a specific image to fit your needs.

Q: Can I purchase an image outright?
A: Yes You may purchase an image outright, please contact us directly via phone or E-mail and we can negotiate fee's.

Q: Are any of the images on this site royalty free?
A: No we only handle rights managed images.

Q: If I do not see the exact usage that I am needing in the order pages drop down menu what do I do?
A: Contact us directly via phone or e-mail for a custom quote.

Q: If I am already registered on the telluridestock.com site do I need to register on bicyclingstock.com or newmexicostock.com?
A: No, one time registration allows you to use your username and password on all of our sites.

Q: How do I find my price quote and how do I accept or reject the price?
A: You will receive an e-mail shortly after you send a price request, it will ask you to log in and as soon as you do it will take you to the "My Profile" page, on this page under Pending items will be the date of the price quote, click on the date and if you want to accept the price quote simply check the box and click on enter at the bottom of the page. There is an option to remove the quote if you do not care to purchase the image.